Account Associate - State Farm Agent Team Member Anchorage - AK

Insuringalaska; Anchorage (AK); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Paid time off

Bonus based on performance

Hourly Plus Commission

Job summary

Stacey Allen - State Farm Agent in Anchorage is seeking an Account Associate to support daily operations and enhance customer relationships. You will assist with policy changes, manage accounts, and coordinate with teams to ensure timely policy issuance.

The role offers full-time hours with competitive pay and benefits, including health insurance and paid time off. This position emphasizes customer service excellence and proactive engagement with the community.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in Anchorage - AK

Replies within 24 hours

• Simple IRA


• Hourly Plus Commission


• Health insurance


• Opportunity for advancement


• Paid time off


• Bonus based on performance

About our Agency We’re thrilled to celebrate our 10th anniversary this year, having opened our doors in March 2015. Over the past decade, we’ve built a reputation for exceptional service and a vibrant, supportive team environment.

Our team of five (four and a half in-office and one remote!) works together seamlessly—and often with the company of our beloved office dogs. We value work-life balance and rewarding hard work. After one year of full-time service, team members receive an extra paid day off each month (that’s 12 additional days annually!), and we offer exciting perks like team field trips and the opportunity to qualify for an annual team trip. Our last two destinations? Maui!

We’re proud to be active in our community, sponsoring events like Rodeo Alaska, and we love finding joy in the little things, often celebrating fun \"National Days\" together.

Check out our Instagram and Facebook pages to get a glimpse of our team culture and see why we’re more than just an office—we’re a family. Joining us means working hard, having fun, and being part of a team that makes a difference in the lives of our customers and our community.

ROLE DESCRIPTION

As Account Associate for Stacey Allen - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.


• Assist customers with policy changes and inquiries.


• Process insurance claims and follow up with customers on claim status.


• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.


• Excellent customer service and communication skills.


• Previous experience in insurance or a related field preferred.

Compensation $60,000.00 - $80,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.