Account Associate - State Farm Agent Team Member

Tracey Denson - State Farm Agent; Wichita Falls (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Life insurance

Licensing paid

Bonus based on performance

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Tracey Denson - State Farm Agent is seeking an Account Associate to support daily operations and customer success. You grow the agency through meaningful customer relations and act as a liaison between client needs and agency departments.

As an attentive, sales-minded team member, you will manage accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely issuance. Flexible schedule and opportunities for advancement are highlighted in this role.

Qualifications

• Strong organizational skills with attention to detail.
• Excellent customer service and communication.
• Experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Benefits:

• Simple IRA
• Life insurance
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Tracey Denson - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.