Account Associate - State Farm Agent Team Member

Rob Joiner - State Farm Agent; Rock Hill (SC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid

Advancement

Paid time off

Training & development

Bonus

Competitive salary

Flexible schedule

Job summary

Rob Joiner - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success in Rock Hill, SC. You will nurture relationships, understand customer needs, and connect them with the right State Farm products and services.

This role offers growth opportunities and emphasizes teamwork within the agency. You will handle policy changes, inquiries, and claims coordination while collaborating with underwriters to issue policies in a timely manner.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organization

Job description

Benefits

• Simple IRA
• Licensing paid by agency
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

Role Description

As Account Associate - State Farm Agent Team Member for Rob Joiner - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.