Account Associate - State Farm Agent Team Member

Morgan Hedderich - State Farm Agent; Cary (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Morgan Hedderich - State Farm Agent is seeking an Account Associate to enhance customer relations and support daily operations. The ideal candidate is sales-minded, coachable, and enjoys helping others succeed in a collaborative environment. Responsibilities include managing accounts, assisting with policy inquiries, processing claims, and coordinating with underwriters for timely service. This role provides opportunities for career growth within a supportive and connected team in Cary, North Carolina.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As Account Associate – State Farm Agent Team Member for Morgan Hedderich – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

We look for team members who are coachable, personable, supportive, and thrive in a collaborative environment. Most importantly, we value people who are passionate about helping others succeed and who enjoy being part of a warm, connected, team‑focused office.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.