Account Associate - State Farm Agent Team Member

Tina Biscan - State Farm Agent; Westmont (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Tina Biscan - State Farm Agent in Westmont, IL is seeking an Account Associate to support daily operations and assist customers with policy changes, inquiries, and claims.

You will help grow the agency by building relationships, promoting State Farm products, and collaborating with team members in a fast-paced environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Insurance experience

Job description

Benefits

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

Since opening the agency in 2018, we've built a high-performing team focused on delivering exceptional customer service and helping our community protect what matters most. My State Farm career began in 2011, working in an agent's office before becoming an Agency Field Specialist. Opening my own agency in the town where I grew up was a natural next step and an opportunity to serve the community that helped shape me.

As a second-generation State Farm agent and current President of the Chamber of Commerce, I'm passionate about supporting local businesses and strengthening our community. Community involvement remains a major priority, and we're excited to continue expanding our efforts in the years ahead.

Our office is known for being a hardworking, competitive, and high-energy team. We consistently rank among the top agencies in our territory because we show up every day ready to succeed. While we love competition and celebrating wins, our success is built on teamwork, honesty, and doing what's right for our customers. Providing excellent service, finding solutions, and responding to customers when they need us most are at the core of everything we do.

We're looking for someone who brings energy, enthusiasm, and a problem-solving mindset to the team. The ideal candidate is competitive, motivated by success, excited to contribute to team goals, and committed to delivering an outstanding customer experience. If you enjoy working in a fast-paced environment where hard work is recognized and teamwork drives success, you'll fit right in.

Role Description

As Account Associate - State Farm Agent Team Member for Tina Biscan - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.