Account Associate - State Farm Agent Team Member

Bonnybirdinsurance; Bedford (OH); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Base + Commission

License Reimbursement

Opportunity for advancement

Paid time off

Job summary

Bonny Bird - State Farm Agent in Bedford, OH seeks an Account Associate to support daily operations and customer success. You will grow the office through proactive customer relations and act as a liaison between customers and agency departments.

The role offers base plus commission, license reimbursement, advancement opportunities, and PTO, with training and the option for a hybrid work setting after onboarding.

Qualifications

• Proven ability to provide excellent customer service.
• Strong communication and interpersonal skills.
• Highly organized with attention to detail.

Responsibilities

• Manage customer accounts and policy information.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on status.
• Coordinate with underwriters to issue policies timely.

Skills

Customer service

Communication

Organization

Job description

Account Associate - State Farm Agent Team Member

Full Time in Bedford - OH

• Base + Commission
• License Reimbursement
• Opportunity for advancement
• Paid time off

At our agency, we pride ourselves on fostering a collaborative and inclusive company culture where every team member is valued. We provide opportunities for career development through hands-on training, ensuring you have the skills and support needed to thrive. After completing your training, you’ll even have the option to work in a hybrid setting, offering flexibility to balance your work and personal life.

Our focus on teamwork and mutual success creates an environment where everyone can grow and achieve their goals together. We maintain a casual, welcoming atmosphere that makes coming to work enjoyable, while also prioritizing our impact within the community. If you’re looking for a fulfilling career with purpose, growth opportunities, and a team spirit, this is the place for you!

ROLE DESCRIPTION

As Account Associate for Bonny Bird - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $60,000.00 - $80,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.