Account Associate - State Farm Agent Team Member Mason - OH

Masonohinsurance; Mason (OH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Licensing covered

401(k)

Performance bonus

Advancement opportunities

Paid time off

Job summary

Andy McMahon - State Farm Agent is seeking an Account Associate to support daily operations and grow the agency through strong customer relations. You will act as a liaison between client needs and agency departments, promoting relevant products and services.

The role emphasizes being sociable, sales-minded, and committed to customer success, with opportunities for advancement and a team-oriented environment.

Qualifications

• Strong organizational skills and attention to detail are essential.
• Excellent customer service and communication abilities.
• Prior experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication

Insurance knowledge

Job description

Account Associate - State Farm Agent Team Member

Full Time in Mason - OH

Replies within 24 hours

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

Growing up in a State Farm family, I was inspired by the impact an agent can have on people’s lives, and that’s what led me to this career. Today, what I enjoy most about being an agent is making a difference - not just for our customers and their families but for my team as well. One of the milestones I’m most proud of is being recognized as a Top Agency in the State of Ohio, which reflects the strong conversations we’re having with clients to ensure they’re properly protected.

Our team thrives on collaboration, constantly driving one another to grow and improve every day. I lead with a servant’s heart, providing the tools, training, and support needed to help my team reach their goals. We’re deeply involved in the community through organizations like Kiwanis, local school donations, wildlife habitat support, and scholarships for local districts.

We also make time to have fun together with casual Fridays, quarterly outings like Top Golf or dinner, and a year-end retreat. Our agency offers travel opportunities when goals are met, team retreats, and flex time for top performers.

We’re looking for someone who is motivated, upbeat, personable, and a true self-starter. Success is celebrated through dinners, awards, trips, cash incentives, and public recognition. What excites me most about bringing on a new team member is helping them build a balanced, rewarding career with limitless potential.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Andy McMahon - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $60,000.00 - $80,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.