Account Associate - State Farm Agent Team Member

Thad Olive - State Farm Agent; Sugar Land (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Thad Olive - State Farm Agent in Sugar Land, Texas is seeking a dedicated Account Associate to manage customer accounts and enhance customer satisfaction. You'll be pivotal in our daily operations, ensuring clients receive meaningful interactions and support.

Ideal candidates should possess strong organizational and communication skills. If you're looking for a supportive environment that values teamwork and service, this is the perfect place for you.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Education

Previous experience in insurance or a related field

Job description

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2019 after a 26‑year career in law enforcement, bringing with me a deep commitment to service, integrity, and community protection. I hold a bachelor’s degree from Midwestern State University and a master’s degree from Sam Houston State University, and I’m a husband and father of two sons.

Outside the office, I love fishing and staying active in the community through several organizations. I’m a member of the Sugar Land Exchange Club, Vice President of Fort Bend Crime Stoppers, an officer with the Sugar Land Masonic Lodge 1141, and a board member of Behind the Badge Charities.

Our team now includes six talented members, and together we’ve grown into one of the top 10% producing agencies in the area. Our office is family‑oriented, connected, and known for building strong relationships with one another and with our customers. We offer PTO, a health insurance stipend, access to a professional money manager, and a 401k to support long‑term financial wellbeing. We’re fast‑paced, growing quickly, and looking for someone who thrives in a supportive environment—someone who is dependable, personable, and excited to be part of a high‑achieving team.

If you’re looking to join an agency that values service, teamwork, and growth, this could be the perfect place to build your career.

Role Description

As Account Associate – State Farm Agent Team Member for Thad Olive – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.