Account Associate - State Farm Agent Team Member

Ross Bernard - State Farm Agent; St. Martinville (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ross Bernard - State Farm Agent in Louisiana is seeking an Account Associate to support daily operations, grow the agency through meaningful customer relations, and act as a liaison between client needs and agency departments. You will contribute to the agency's success by ensuring accurate data entry, timely follow-ups, and professional communication with customers.

You will proactively market relevant insurance products and services, handle policy changes, process claims, and coordinate with

Qualifications

• Strong customer service and communication skills.
• Ability to build relationships and explain policy options clearly.
• Sales-minded with a willingness to proactively market products.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Sales mindset

Tools

Policy systems

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Ross Bernard - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.