Account Associate - State Farm Agent Team Member

Ian Minnigerode - State Farm Agent; St. Louis (MO); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k) matching

Paid time off

Dental insurance

Competitive salary

Opportunity for advancement

Job summary

Ian Minnigerode - State Farm Agent in St. Louis, MO seeks an Account Associate to support daily operations and customer success.

You will nurture relationships, help clients with policy changes, and coordinate with agency departments to deliver tailored insurance and financial services solutions. In this role you’ll manage customer accounts, assist with inquiries, process claims, and work with underwriters to issue policies promptly.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication skills

Organizational skills

Insurance experience

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• 401(k) matching
• Competitive salary
• Dental insurance

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in St. Louis, MO and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION:

As Account Associate for Ian Minnigerode - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.