Account Associate - State Farm Agent Team Member

Darintsukashima; Santa Clarita (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Darin Tsukashima - State Farm Agent is seeking an Account Associate to enhance our agency operations in Santa Clarita, California. The role involves managing customer accounts, assisting with policy inquiries, and processing insurance claims.

As a vital team member, you will foster customer relations to support business growth and improve lives within the community. Ideal candidates possess strong organizational skills and previous insurance experience.

We offer a competitive salary, benefits, and a collaborative work culture.

Qualifications

• Attention to detail is crucial for this role.
• Experience in insurance or related field is preferred.

Responsibilities

• Manage customer accounts and update information.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on statuses.
• Coordinate with underwriters for policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my State Farm agency in 2001 and currently lead a dedicated team of seven professionals who take pride in helping our community protect what matters most. Over the years, we’ve built a strong reputation for providing exceptional service and maintaining a positive, growth-oriented work environment.

I believe in creating balance — working hard to achieve our goals while also having fun along the way. My team enjoys celebrating wins, supporting each other, and maintaining a relaxed yet productive atmosphere. I offer paid health benefits, vacation time, a Simple IRA, and reimbursement for licensing costs. Work-life balance is a top priority in my office, and I make sure my team feels supported both professionally and personally.

I’m looking for team members who are coachable, motivated, and competitive — people who are ready to learn, contribute, and grow within a successful, well-established agency.

Role Description

As Account Associate – State Farm Agent Team Member for Darin Tsukashima – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.