Account Associate - State Farm Agent Team Member

Amanda Kimber - State Farm Agent; Sandy (OR); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Licensing Paid by Agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Amanda Kimber - State Farm Agent is seeking an Account Associate to enhance daily operations and foster customer relations. This role involves managing accounts, assisting with inquiries, handling claims, and ensuring timely service delivery.

The ideal candidate will possess strong organizational skills and excellent communication abilities, preferably with a background in insurance. Join us to grow your career while contributing positively to our community.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Sales-minded

Job description

Benefits

• Licensing Paid by Agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Gresham, OR and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

About our agency

As a proud Troutdale native and current Sandy resident, I’m passionate about serving the community I call home. I graduated from Mt. Hood Community College and stay actively involved through local volunteer work and partnerships with businesses throughout Multnomah and Clackamas counties. Being part of this community and contributing to its growth is truly fulfilling—and I’m excited to welcome a new team member who shares that same spirit of service.

Role Description

As Account Associate - State Farm Agent Team Member for Amanda Kimber - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.