Account Associate - State Farm Agent Team Member

Mike Martin - State Farm Agent; Punta Gorda (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Training & development

Bonus based on performance

Flexible schedule

Advancement opportunities

Competitive salary

Job summary

Mike Martin - State Farm Agent is seeking an Account Associate to support daily operations, grow the office through meaningful customer relations, and act as a liaison between client needs and agency departments.

You will update customer accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance, while delivering proactive service and marketing relevant products.

Qualifications

• Strong organizational skills with attention to detail.
• Excellent customer service and communication abilities.
• Previous experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Insurance knowledge

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION:

As Account Associate for Mike Martin - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.