Account Associate - State Farm Agent Team Member

Spencer Lane - State Farm Agent; Redding (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Spencer Lane - State Farm Agent in Redding, CA seeks an Account Associate to strengthen daily operations and serve customers. You will grow the agency by building meaningful customer relationships and acting as a liaison between customer needs and agency departments.

As a sociable, sales-minded professional, you will proactively market relevant insurance and financial services, manage accounts, and assist with policy changes while supporting claims and underwriting coordination.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Previous insurance experience

Job description

Benefits:

• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Redding, CA and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Spencer Lane - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.