Account Associate - State Farm Agent Team Member

Johnny Dykes - State Farm Agent

Pratt (KS)

On-site

USD 40,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Continuing Education
Comprehensive Training
Bonus based on performance
Company parties
Competitive salary
Flexible schedule
Free food & snacks
Opportunity for advancement
Paid time off
Parental leave
Training & development

Job summary

Dykes Insurance and Financial Services is seeking an Account Associate to support daily operations, manage customer accounts, and act as a liaison between customers and agency departments. You will proactively market relevant products and services to improve customer outcomes.

We value sociable, sales-minded professionals who can grow the agency through meaningful customer relations and effective collaboration with underwriting and other teams.

Qualifications

  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Responsibilities

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
  • Sales and performance minded

Skills

Strong organizational skills
Excellent customer service
Communication skills

Job description

Benefits:
  • Continuing Education
  • Comprehensive Training
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Flexible schedule
  • Free food & snacks
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
Account Associate

As Account Associate for Dykes Insurance and Financial Services, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
  • Sales and performance minded
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
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