Account Associate - State Farm Agent Team Member

Suebreesnee; Post Falls, Northern (ID, KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Bonus based on performance

Job summary

Sue Breesnee - State Farm Agent is seeking an Account Associate to support daily operations, strengthen customer relationships, and serve as a liaison between client needs and agency departments.

This full-time, on-site role in Post Falls, ID offers competitive benefits and a path for advancement within a friendly, drama-free team focused on community service.

Join a collaborative environment where teamwork, reliability, and client service are valued as we help people protect what matters most.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in Post Falls - ID

• Simple IRA
• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency in 2006 and currently lead an experienced team of 11. Before becoming a State Farm agent, I ran a marketing company, where I developed a strong background in building relationships, connecting with customers, and growing a business.

Staying involved in our local community is important to us. Our agency participates in Post Fall Days as well as other community events throughout the summer. We enjoy getting out of the office, meeting people in our area, and supporting the community we serve.

Our agency offers health benefits, a Simple IRA retirement plan, paid time off, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We also make time to recognize and appreciate our team through outings, dinners, and other team celebrations.

One of the things we’re most proud of is the environment we’ve built. Our team works extremely well together, and we value maintaining a positive, supportive, and drama-free workplace. I’m looking for someone who is a genuine team player and will contribute positively to that culture. If you enjoy collaborating with others, value strong working relationships, and want to join a cohesive team where people appreciate and support one another, we’d love to meet you.

ROLE DESCRIPTION

As an Account Associate for Sue Breesnee - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $40,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none