Account Associate - State Farm Agent Team Member

Chad Humphrey - State Farm Agent; Portland (OR); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading insurance agency in Portland, OR, seeks an account representative to enhance customer relations and ensure efficient business operations. The role focuses on managing customer accounts, processing claims, and facilitating policy changes, all while providing exceptional service. Ideal candidates are sociable and sales-minded, looking to grow their careers in the insurance industry.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers.

Skills

Organizational skills

Customer service

Communication skills

Education

Experience in insurance or related field

Job description

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Portland, OR and help customers with their insurance and financial services needs, including :

• Home insurance
• Life insurance

ROLE DESCRIPTION :

As and account representative for State Farm, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES :

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS :

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.