Account Associate - State Farm Agent Team Member

Glenda Beach Insurance and Financial Services Inc.; Plano (TX); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

License reimbursement

Competitive salary

Flexible schedule

Training & development

Job summary

Glenda Beach - State Farm Agent in Plano, TX is looking for an Account Associate to support daily operations, manage customer accounts, and help grow the agency through thoughtful service. You will assist with policy changes, inquiries, and claim follow-ups, coordinate with underwriters, and participate in community outreach while delivering excellent customer service.

This full-time role offers competitive pay, 401(k), health insurance, PTO, license reimbursement, and opportunities for

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Customer service

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Replies within 24 hours

• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• License reimbursement
• Competitive salary
• Flexible schedule
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2026 and currently lead a team of four. I've spent more than 25 years with State Farm, including eight years as an agent before moving into leadership and then returning to agency ownership. I'm fluent in Vietnamese, come from a large family, and have had the opportunity to develop and mentor hundreds of agents throughout my career.

Giving back to the community is important to us. Our agency is active with the local Chamber of Commerce and proudly supports HPI events, including the Plano, Garland, and Asian American Film Festivals.

Our agency offers health benefits, a 401(k), all State Farm holidays off, generous PTO, and a supplemental life insurance policy or stipend. We believe in investing in our team while creating opportunities for long-term success.

Our culture is purpose-driven, hands-on, and focused on helping customers feel confident in their coverage. I'm looking for someone with grit who learns quickly, understands the value of building long-term customer relationships, and is motivated to grow the agency through excellent service and thoughtful conversations.

ROLE DESCRIPTION

As an Account Associate for Glenda Beach - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $52,000.00 - $75,000.00 per year

Full Time in Plano - TX - 75025

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