Account Associate - State Farm Agent Team Member

Ryansalonia; Pennsylvania; Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Salary Plus Commission

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency is seeking an Account Associate to manage customer accounts, assist with policy changes, and handle insurance claims. The ideal candidate should have strong organizational and communication skills, with bilingual Spanish preferred. The role offers a salary of $45,000 - $65,000 annually, along with performance bonuses and health insurance benefits. Join a supportive team focused on community growth and customer success.

Qualifications

• Attention to detail is necessary.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up.
• Coordinate with underwriters for policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Bilingual Spanish

Job description

Overview

Account Associate - State Farm Agent Team Member — Full Time in Hybrid - US

• Salary Plus Commission
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

About Our Agency

Ryan has been with State Farm since 1997 and opened his agency in 2007. With offices serving both New Jersey and Pennsylvania, our 8-person team focuses on building relationships, empowering our community, and creating real growth opportunities for our staff. We offer incentives and promotions throughout the year, commissions for referrals, and a performance-based raise after just three months. Whether you come from a sales background or something totally different—like customer service or even delivery driving—what matters most to us is your motivation, work ethic, and desire to help people.

Our office culture is professional, supportive, and down-to-earth. We’re deeply involved in the local community and take pride in offering a workplace where team members feel valued, challenged, and excited to grow.

If you’re driven, people-focused, and ready to be part of a team that invests in your future, we’d love to hear from you.

Role Description

As Account Associate - State Farm Agent Team Member for Ryan Salonia - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred

Compensation

Compensation $45,000.00 - $65,000.00 per year

Benefits

• Salary Plus Commission
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Additional Notes

Apply Now. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.