Account Associate - State Farm Agent Team Member

Myjerseyagent; Hasbrouck Heights (NJ); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Simple IRA

Opportunity for advancement

Paid time off

Bonus based on performance

License reimbursement

Training & development

Flexible schedule

Competitive salary

Job summary

Frank Petronella - State Farm Agent in Hasbrouck Heights, NJ is seeking an Account Associate to support daily operations and drive customer satisfaction. You will manage customer accounts, assist with policy changes, and coordinate insurance claim processes to ensure timely outcomes.

Strong organizational and communication skills are essential, with bilingual Spanish being a plus. Training and development opportunities, a competitive salary, and benefits are offered in a collaborative,

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Excellent communication skills

Bilingual Spanish

Job description

Account Associate - State Farm Agent Team Member

Full Time in Hasbrouck Heights - NJ

Replies within 24 hours

Benefits

• Simple IRA
• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Training & development
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2015 and currently lead a team of three. Before becoming a State Farm agent, I worked as a State Farm team member, and as a third-generation agent, insurance has always been a part of my life. I graduated from Rutgers University and enjoy spending time with my wife and children, staying active through fitness, and being outdoors.

Community involvement is important to me, and our agency regularly participates in local events and charitable initiatives. We also believe in creating a rewarding workplace by offering PTO, health benefits, a Simple IRA, licensing reimbursement, team outings, bonus opportunities, and even the chance to earn early Fridays based on performance.

Our culture combines a strong work-life balance with high performance. We work hard, support one another, and genuinely enjoy spending time together as a team. I'm looking for someone who has a great attitude, fits well within a team environment, and is motivated to succeed. Sales experience isn't required—I can teach the skills. What matters most is a strong work ethic, a willingness to learn, and a genuine desire to help customers.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Frank Petronella - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Compensation $65,000.00 - $85,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.