Account Associate - State Farm Agent Team Member

Tyler Rutledge - State Farm Agent; Patton Chapel (AL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Tyler Rutledge - State Farm Agent is seeking an Account Associate to support daily operations and customer success. You will nurture customer relationships, update policy data, and collaborate with agents to align product offerings with client needs.

The role emphasizes service excellence, accuracy, and proactive communication to advance client satisfaction and retention. This position offers a supportive team culture and opportunities for professional growth in a growing agency.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organization

Education

High school diploma or equivalent

Job description

Benefits:

• License reimbursement


• Opportunity for advancement


• Paid time off


• Training & development


• Bonus based on performance


• Competitive salary


• Flexible schedule

ABOUT OUR AGENCY:

Since opening our agency in 2012, we've built a team-oriented environment where people are encouraged to grow, succeed, and enjoy coming to work each day. With more than 16 years in the insurance industry, I understand the value of investing in the right people and creating opportunities for long-term career development.

Our office operates with a \"work hard, play hard\" mentality. We hold ourselves accountable to our goals, support one another as a team, and celebrate our successes together. The culture we've built is one of the biggest reasons people enjoy working here.

Outside of work, I enjoy spending time with my wife and two children, traveling, golfing, playing tennis, hosting a podcast, and staying involved in the local community. I believe in building strong relationships both inside and outside the office.

I'm looking for someone who is self-motivated, goal-oriented, and eager to grow. The ideal candidate works well with others, brings a positive attitude to the team, takes initiative, and is committed to continuous improvement. If you're looking for an opportunity where your contributions matter and your growth is supported, we'd love to hear from you.

ROLE DESCRIPTION:

As anAccount Associate for Tyler Rutledge - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.


• Assist customers with policy changes and inquiries.


• Process insurance claims and follow up with customers on claim status.


• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.


• Excellent customer service and communication skills.


• Previous experience in insurance or a related field preferred.