Account Associate - State Farm Agent Team Member

CARLOS GODINEZ - State Farm Agent; Oxon Hill (MD); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Free uniforms

Opportunity for advancement

Job summary

CARLOS GODINEZ - State Farm Agent seeks an Account Associate to support daily operations and customer success in Clinton, MD. You will grow the agency by building relationships and aligning customer needs with appropriate State Farm products and services.

As a friendly, sales-minded team member, you will handle policy changes, claims processing, and coordination with underwriters, while providing outstanding service to help clients protect their futures and achieve their goals.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Previous experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Excellent communication skills

Job description

Benefits:

• Bonus based on performance
• Free uniforms
• Opportunity for advancement

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Clinton, MD and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for CARLOS GODINEZ - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Flexible work from home options available.