Account Associate - State Farm Agent Team Member

Will Poole - State Farm Agent; Oxford (MS); In loco; USD 36.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Flexible schedule

Health insurance

Advancement

Paid time off

Training & development

Bonus program

Descrizione del lavoro

Will Poole - State Farm Agent in Oxford, MS seeks an Account Associate to support daily operations and serve customers. You’ll grow the agency through strong client relationships, assist with policy changes, and help customers navigate claims and underwriting processes.

Ideal candidates bring customer-service focus, organizational skills, and an interest in insurance or financial services. This role offers career growth, a supportive team, and a flexible, people-centered work environment.

Competenze

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Mansioni

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Conoscenze

Customer service

Sales skills

Communication

Relationship building

Organizational skills

Strumenti

CRM software

Descrizione del lavoro

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Oxford, MS and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Will Poole - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.