Account Associate - State Farm Agent Team Member

Samantha Alberson - State Farm Agent; Brookhaven (MS); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

One on One coaching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Job summary

Samantha Alberson - State Farm Agent is seeking an Account Associate to enhance customer relations and manage account activities. The position involves interacting with customers and ensuring seamless communication with the agency's various departments.

Ideal candidates should possess excellent organizational skills and a strong customer service background. This role presents opportunities for professional growth while contributing positively to the community.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits

• One on One coaching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Columbia, MS and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

Role Description

As Account Associate - State Farm Agent Team Member for Samantha Alberson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.