Account Associate - State Farm Agent Team Member

Stewart Lamb - State Farm Agent; Macon (MS); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Stewart Lamb - State Farm Agent in Macon, MS is seeking an Account Associate to support daily operations and help customers manage their insurance and financial needs. You will grow the agency through meaningful client relationships and act as a liaison between customers and agency departments.

As an attentive, sales-minded professional, you will assist with policy changes, process claims, and coordinate with underwriters to ensure timely issuance while delivering excellent service.

Qualifications

• Must be detail-oriented with strong organizational skills.
• Excellent customer service and communication abilities.
• Experience in insurance or related field preferred.
• Ability to grow agency through customer relations.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication

Insurance experience

Job description

Benefits:

• Bonus based on performance


• Competitive salary


• Flexible schedule


• Opportunity for advancement


• Paid time off


• Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Macon, MS and help customers with their insurance and financial services needs, including:

• Auto insurance


• Home insurance


• Life insurance


• Retirement planning

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Stewart Lamb - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.


• Assist customers with policy changes and inquiries.


• Process insurance claims and follow up with customers on claim status.


• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.


• Excellent customer service and communication skills.


• Previous experience in insurance or a related field preferred.