Account Associate - State Farm Agent Team Member

Anthony Anderson - State Farm Agent; Omaha (NE); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Company parties

Paid time off

Training & development

Competitive salary

Home office stipend

Signing bonus

Job summary

Anthony Anderson - State Farm Agent is seeking an Account Associate to support daily operations and customer success in Omaha, NE. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will help customers with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance, enhancing client satisfaction and retention.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Job description

Benefits:

• Company parties
• Paid time off
• Training & development
• Competitive salary
• Home office stipend
• Signing bonus

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Omaha, NE and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Anthony Anderson - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.