Account Associate - State Farm Agent Team Member

Elizabeth Cavallin Rushefski - State Farm Agent; Old Forge (Lackawanna County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Hiring bonus

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Elizabeth Cavallin Rushefski - State Farm Agent is seeking an Account Associate to support daily operations, grow the agency through customer relations, and liaise between customer needs and agency departments. You will help market relevant products and services to improve customers’ lives.

Grow your career in a sociable, sales-minded role that values relationship-building and proactive service, while contributing to community-focused outcomes within the agency.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication

Spanish (preferred)

Job description

Benefits:

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Elizabeth Cavallin Rushefski - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.