Account Associate - State Farm Agent Team Member

Grant Milling - State Farm Agent; Nashville (TN); Presencial; USD 38.000 - 58.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Descripción de la vacante

Grant Milling - State Farm Agent in Nashville, TN is seeking an Account Associate to support daily operations, grow the agency, and strengthen customer relationships. You will act as a liaison between clients and agency departments, promoting relevant insurance and financial services.

The role emphasizes proactive customer service, teamwork, and opportunities for advancement within a laid-back but growth-minded office culture.

Formación

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsabilidades

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Conocimientos

Organizational skills

Attention to detail

Customer service

Communication

Descripción del empleo

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Nashville, TN and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ABOUT OUR AGENCY

I graduated from St. Ambrose University with a degree in Accounting, and I’m originally from Bloomington, Illinois — the home of State Farm. I’m married to my wife, Hillary, and we have two children, Jackson and Olivia, with a baby boy on the way in April.

I’ve been a State Farm agent for six years, and before that I spent five years working in accounting at State Farm Corporate. State Farm is truly in my blood. Growing up in Bloomington, State Farm was the largest employer in town, and I always admired the agents and employees who represented such a respected company. Now, having the chance to serve my own community as an agent is something I consider a dream realized.

We run a laid-back office, but we’re very serious about growth—both personally and professionally. We want to grow our agency, develop our individual careers, and stay committed to continuous improvement. I firmly believe you’re either getting better or getting worse; you never stay the same.

I currently have a team of five, and I’m always looking for dynamic individuals who work hard, show initiative, love helping others, do the right thing, and thrive as great teammates.

Team members enjoy 10 days of PTO plus sick and bereavement leave, a 50% health insurance subsidy, a 38-hour work week, no weekends, and unlimited earning potential.

If you’re looking for an agency where you can grow, contribute, and be part of something meaningful, you’ll fit right in here.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Grant Milling - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.