Account Associate - State Farm Agent Team Member

Solomon Barwegen - State Farm Agent; Nashville (TN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

License paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Opportunity for advancement

Job summary

Solomon Barwegen - State Farm Agent in Nashville, TN is seeking an Account Associate to support daily operations, manage customer accounts, assist with policy changes, and process claims. This role emphasizes proactive customer relations and teamwork within a growing agent office.

You will help grow the agency by marketing relevant products and services, while benefiting from licensing support, a competitive salary, health insurance, paid time off, and a flexible schedule designed to balance

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Excellent communication skills

Job description

Benefits:

• License Paid by Agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Nashville, TN and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ABOUT OUR AGENCY:

I opened my agency in October of 2024 after spending my entire career with State Farm, starting when I was just 18 years old. Coming from a State Farm family - with my brother also serving as an agent - this business has always been about more than a job; it’s about building something lasting with people you trust. Our team currently includes three members, and we’re a young, growing office with a strong emphasis on teamwork, energy, and shared success. Staying grounded in what matters is important to me, and I’m actively involved with my church and a local special education program as part of that commitment.

For our team, we offer health benefits, paid licensing, team outings, coffee, team lunches, and a very flexible approach to time off - especially around the holidays. Our culture is competitive in a healthy way, team-first, and built on a true "work hard, play hard" mindset. We’re looking for driven individuals who enjoy being part of a tight-knit team, bring positive energy, and want to grow alongside a young agency that’s just getting started.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Solomon Barwegen - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.