Account Associate - State Farm Agent Team Member

Camaran Simpson - State Farm Agent; Metropolis (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Training & development

Opportunity for advancement

Flexible schedule

Competitive salary

Job summary

Camaran Simpson - State Farm Agent is seeking an Account Associate to support daily agency operations and serve as a liaison between customers and internal teams.

You will grow the agency by building meaningful relationships, processing policy changes, and guiding customers through claims and product options, while keeping data accurate and up-to-date. This role blends customer service with sales-minded outreach to improve community outcomes.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Camaran Simpson - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.