Account Associate - State Farm Agent Team Member

Rachael Kidd - State Farm Agent; Mobile (AL); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Rachael Kidd - State Farm Agent in Mobile, AL is seeking an Account Associate to support daily operations and nurture customer relationships. You will help customers with policy changes, process inquiries, and coordinate with underwriters to issue timely coverage.

As a sociable, sales-minded professional, you will proactively market relevant products and services while delivering outstanding service to the community. This role offers growth opportunities within a supportive agency team.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent communication

Customer service

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Rachael Kidd - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.