Account Associate - State Farm Agent Team Member

Abraham Gutierrez - State Farm Insurance Agent; Midland (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Abraham Gutierrez - State Farm Agent is seeking an Account Associate to support daily operations and help grow the agency through customer relations. This role emphasizes servicing client policies, handling inquiries, and coordinating with underwriters to issue timely coverage.

Join a Midland-based, community-friendly agency that values training, development, and a long-term career path. Training and advancement opportunities are provided to motivated individuals with a service mindset.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication

Insurance knowledge

Job description

About Our Agency

Join a well-established State Farm agency led by Abraham Gutierrez, a Midland native who has proudly served the community for more than 25 years. Abraham is deeply involved in local organizations and believes in building lasting relationships with both customers and team members.

Benefits

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Join a well-established State Farm agency led by Abraham Gutierrez, a Midland native who has proudly served the community for more than 25 years. Abraham is deeply involved in local organizations and believes in building lasting relationships with both customers and team members. We're looking for someone who enjoys helping others, takes pride in providing exceptional customer service, and is looking to build a long-term career. This is an opportunity to grow professionally with a respected local business that values teamwork, personal development, and making a positive impact in the community. Whether you have prior insurance experience or are looking for a new career path, we provide training, support, and opportunities for professional development. If you're motivated, relationship-focused, and ready to grow, we'd love to meet you.

Role Description

As Account Associate - State Farm Agent Team Member for Abraham Gutierrez - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $16.00 - $18.00 per hour