Account Associate - State Farm Agent Team Member

Interianosf; Miami (FL); On-site; USD 55,000 - 95,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

A local insurance agency in Miami is looking for an Account Associate to support daily business operations and enhance customer relations. The role involves managing customer accounts, assisting with inquiries, and processing insurance claims. Ideal candidates will have strong organizational skills, excellent communication, and preferably previous experience in insurance. The agency offers a supportive team environment focused on growth and success. Compensation ranges from $55,000 to $95,000 per year.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Bilingual Spanish

Job description

Account Associate - State Farm Agent Team Member

Full Time in Miami - FL

Benefits

• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off

About Our Agency

Our agency opened in 2023 and has quickly grown into a close‑knit team of seven who work together to help customers protect their future. Before becoming an agent, I was a business owner providing financial services to small businesses, which gave me a strong foundation in entrepreneurship and customer‑focused solutions. I’m originally from El Salvador, married with five kids, and very family‑oriented. I graduated from Georgia Tech with a degree in engineering and have always had a passion for helping people build a strong financial future. That purpose‑driven mindset shapes the way I lead our team and serve our customers.

We offer life insurance, PTO, a 401(k), and licensing reimbursement to support our team’s long‑term success and work‑life balance. Our culture is collaborative, energetic, and close‑knit. We enjoy working together and having fun as a team, but we also set high standards for what we can achieve together. We’re looking for someone who thrives in a team environment, is motivated to succeed, and wants to be part of a group that pushes each other to be their best. If you’re looking for a supportive, high‑expectation environment where you can grow and make an impact, this could be a great fit for you.

Role Description

As Account Associate – State Farm Agent Team Member for Mauricio Interiano – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Compensation: $55,000.00 - $95,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.