Account Associate - State Farm Agent Team Member

State Farm Agent; Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Los Angeles is seeking an Account Associate to manage customer accounts, assist with policy changes, and process insurance claims. The ideal candidate will have strong organizational and communication skills, with a preference for those experienced in insurance. This role offers a salary range of $55,000 to $75,000 per year and emphasizes a supportive, flexible work environment. Bilingual skills in Spanish are preferred, enhancing communication with diverse clients.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Bilingual Spanish

Job description

About Our Agency

Our agency opened in 2011 and is a small, close-knit team of three who value flexibility, independence, and strong customer relationships. Before becoming an agent, I worked as a quality control manager in industrial recycling and even owned a paintball park. I also spent time as a professional paintball player, which taught me a lot about discipline, focus, and teamwork.

I’ve always lived near the beach and consider myself a true Southern California local. Now that I’m an empty nester, I’ve been enjoying the chance to travel more and explore new places.

We offer dental or vision benefits after the probation period, a Simple IRA, and licensing reimbursement. Our office also uses a rotating Saturday schedule—team members work one Saturday a month and receive a half day or early release during the week to make up for it.

Our culture is very open, flexible, and relaxed. I believe in giving people the space to do their jobs well, so there’s no micromanaging here. We’re looking for someone who is responsible, self‑motivated, and comfortable working in a flexible, independent environment. If you value autonomy and a supportive, laid‑back office culture, this could be a great fit for you.

Responsive recruiter

Replies within 24 hours

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As Account Associate - State Farm Agent Team Member for Jimmy Ramirez - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Compensation: $55,000.00 - $75,000.00 per year

We're Hiring!

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

Agency Mission and Details

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in San Pedro.
• Our office is open 9:00 am to 6:00 pm.
• I have been a State Farm agent since 2010.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.