Account Associate - State Farm Agent Team Member

Tara Casares - State Farm Agent; Los Angeles (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Hiring Bonus

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Tara Casares - State Farm Agent in Los Angeles is seeking an Account Associate to support daily operations, service client accounts, and act as a bridge between customers and agency departments. You will help grow the office through meaningful customer relations and proactive product recommendations.

The successful candidate is organized, communicative, and motivated to develop in a collaborative, promotion‑oriented environment that rewards ongoing training, coaching, and career advancement

Qualifications

• Organizational skills and attention to detail are essential.
• Excellent customer service and communication skills are required.
• Previous experience in insurance or related field is preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Excellent communication

Insurance knowledge

Job description

Benefits

• Hiring Bonus
• Simple IRA
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2018 and currently lead a team of four. I’ve been with State Farm since 2010, with experience as a Claims Adjuster, Trainer, and in Marketing before becoming an agent. I’m also a second‑generation State Farm agent (my dad and brother are both agents as well), so the business has been a big part of my life and career.

Staying connected to our community is important to us. I’m very involved with my children’s school through volunteering and sponsorships, and our agency also supports local block parties and other community events throughout the year.

Our agency offers health benefits, a Simple IRA retirement plan, and a strong commitment to work‑life balance. We also invest heavily in coaching, training, and professional development, with opportunities for promotion and continued career growth. We want our team members to have the resources and support they need to keep developing and take on greater responsibilities over time.

Our office has a positive, supportive environment where people can learn and grow. I’m looking for someone who is a strong problem‑solver, learns quickly, and genuinely enjoys working with people. If you’re motivated to develop your skills, take on new challenges, and build your career with a team that invests in your growth, we’d love to meet you.

ROLE DESCRIPTION

As Account Associate for Tara Casares - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.