Account Associate - State Farm Agent Team Member

Michael Tirabassi; Los Altos, Northern (CA, KY); Hybrid; USD 50,000 - 75,000; Full time

Benefits offered by this job

License paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Michael Tirabassi - State Farm Agent in Los Altos, CA is seeking an Account Associate to support daily operations, grow the agency through proactive customer relations, and help connect customer needs with appropriate products and services.

As a team member, you will manage accounts, assist with policy changes, process claims, and coordinate with underwriters. This position offers a flexible schedule, competitive pay, and opportunities for advancement in a supportive, bilingual environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Account Associate - State Farm Agent Team Member

Full Time in Los Altos - CA

• License Paid by Agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our agency

Since opening my State Farm agency in 2009, my goal has been simple create a team environment where people feel supported, valued, and excited to grow their careers. I began my journey with State Farm in 2006 after graduating from Santa Clara University, and the experience I gained early on shaped the collaborative and people-focused culture we’ve built today.

Our office is made up of motivated, licensed professionals who genuinely enjoy helping others and working together as a team. We believe in open communication, continuous learning, and celebrating success together. Most of our team is bilingual in English and Spanish, allowing us to better serve and connect with our diverse community.

If you’re looking for more than just a job but a place where you can grow professionally, make an impact, and be part of a supportive team that values your contributions we’d love to connect with you.

Role description

As Account Associate - State Farm Agent Team Member for Michael Tirabassi - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $50,000.00 - $75,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none