Account Associate - State Farm Agent Team Member

Kasha Williams Agency; Longview (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Benefits and rewards

Job summary

Kasha Williams Agency in Longview, TX is seeking an Account Associate to support our insurance and financial services clients. You will grow the office through strong customer relationships and act as a liaison between clients and agency departments.

You will manage customer accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance while delivering outstanding service and reliability in a community-focused team.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous insurance experience or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in Longview - TX

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Longview, TX and help customers with their insurance and financial services needs, including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION

As Account Associate for Kasha Williams Insurance, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

• Earn benefits and rewards that are second to none