Account Associate - State Farm Agent Team Member

Jared Faniel - State Farm Agent; Lakeland (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Paid time off

Job summary

Jared Faniel State Farm seeks an Account Associate to support daily operations and drive client relationships in Lakeland, FL. You will act as a liaison between customers and agency departments to proactively market relevant insurance products and services.

You will handle account management, policy changes, and claims follow-up, coordinating with underwriters to ensure timely policy issuance and high service levels for clients.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Paid time off

Account Associate

ROLE DESCRIPTION:

As Account Associate for Jared Faniel State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.