Account Associate - State Farm Agent Team Member

Shelby Fiandt - State Farm Agent; Greenfield (IN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Shelby Fiandt - State Farm Agent in Greenfield, IN seeks an Account Associate to support daily operations, assist customers with policy changes, and act as a liaison between client needs and agency departments.

You will improve customer satisfaction by proactive outreach, accurate data management, and coordinated communication with underwriting teams. Training, growth opportunities, and a clear advancement path are offered.

Qualifications

• Strong organizational skills and attention to detail are required.
• Excellent customer service and clear communication are essential.
• Previous experience in insurance or related field is preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Communication skills

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

As an Account Associate for Shelby Fiandt - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.