Account Associate - State Farm Agent Team Member

Kyle Visker; La Crosse (WI); Hybrid; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in La Crosse is seeking an Account Associate to enhance customer relationships and support business operations. This role requires excellent organizational and communication skills, alongside a customer service background. The position involves managing accounts, assisting clients with inquiries, and processing claims. Join a small, dedicated team that values work-life balance and community engagement. This is an outstanding opportunity to grow your career in a supportive environment.

Qualifications

• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency:

Our agency opened in 2003 and is a close-knit team of three who work together to serve our customers and community. Before becoming an agent, I worked in underwriting, which gave me a strong understanding of the insurance industry and how to properly help customers protect what matters most.

I’m a second‑generation State Farm agent and graduated from the University of Minnesota with a degree in Finance. Insurance has been a big part of my family and professional life, and I take pride in continuing that legacy through our agency. I’m also an active member of the La Crosse Downtown Rotary, where I’ve been involved since 2005. Staying connected with the community and giving back through local organizations is something that’s very important to me.

We offer a Simple IRA, licensing reimbursement, and a strong focus on work‑life balance. Our goal is to create an environment where people can build a steady, long‑term career while maintaining balance outside the office.

Our culture is straightforward and team‑focused. We’re looking for someone who is hardworking and motivated—someone who takes pride in their work and wants to grow with a supportive, small team. If you’re driven and ready to contribute, this could be a great place to build your career.

Role Description:

As Account Associate - State Farm Agent Team Member for Kyle Visker - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.