Account Associate - State Farm Agent Team Member

Emily Nowlin - State Farm Agent; Indianapolis (IN); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k)

Bonus based on performance

Paid time off

Training & development

Flexible schedule

Opportunity for advancement

Job summary

Emily Nowlin - State Farm Agent is seeking an Account Associate to support daily operations, grow the agency, and serve customers by aligning their needs with appropriate products and services.

The role emphasizes attentive, sociable, and sales-minded professionals who will contribute to community growth while advancing in a customer-focused environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits:

• Attractive hiring bonus
• Hourly pay plus commission/bonus opportunities
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Emily Nowlin - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.