Account Associate - State Farm Agent Team Member

Joyknox; Houston (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Une agence d'assurance dynamique à Houston recherche un Account Associate pour rejoindre son équipe. Dans ce rôle, vous serez essentiel à la gestion des comptes clients et à l'amélioration de leur expérience grâce à un service exceptionnel. Vous aurez l'opportunité de développer votre carrière tout en contribuant à votre communauté.

Benefits

401(k)

Bonus basé sur la performance

Salaire compétitif

Horaires flexibles

Assurance santé

Opportunité d'avancement

Congés payés

Formation et développement

Qualifications

• Compétences organisationnelles solides et attention aux détails.
• Excellentes compétences en service client et communication.
• Expérience antérieure dans le domaine de l'assurance de préférence.

Responsibilities

• Gérer les comptes clients et mettre à jour les informations dans la base de données.
• Assister les clients avec les modifications de police et les demandes.
• Traiter les sinistres d'assurance et faire le suivi avec les clients.

Skills

Organisation

Service client

Communication

Education

Expérience précédente en assurance

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Houston, TX and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Joy Knox - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.