Account Associate - State Farm Agent Team Member

Jerry Lucente - State Farm Agent; Homer Glen (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Bonus based on performance

Job summary

Jerry Lucente State Farm is seeking an Account Associate to support daily office operations and foster strong customer relationships. You will act as a liaison between customer needs and agency departments, helping to grow the office by proactively marketing relevant products and services.

Ideal candidates bring solid organizational skills, excellent communication, and a willingness to learn about insurance products.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• Bonus based on performance

Role Description

As Account Associate for Jerry Lucente State Farm, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.