Account Associate - State Farm Agent Team Member

Joe Fagan - State Farm Agent; Waterford Charter Township (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Life Insurance

Simple IRA

Competitive salary

Flexible schedule

Paid time off

Training & development

Bonus based on performance

Advancement opportunities

Job summary

Joe Fagan - State Farm Agent is seeking an Account Associate to contribute to daily operations and customer success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments, proactively marketing relevant products and services.

Grow your career as you support the community with attentive, sociable, and sales-minded professionalism. Join a team eager to welcome you and help you advance.

Qualifications

• Strong customer service and communication skills.
• Attention to detail and excellent organizational abilities.
• Previous experience in insurance or related field is preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer Service

Communication

Organizational Skills

Sales

Insurance Knowledge

Job description

Benefits

• Life Insurance
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As Account Associate - State Farm Agent Team Member for Joe Fagan - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.