Account Associate - State Farm Agent Team Member

Hope Chu Hing Ins Agcy Inc; Hilo (HI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Hope Chu Hing - State Farm Agent in Hawaii is seeking an Account Associate to support daily operations and strengthen customer relationships. You will grow the agency by acting as a liaison between customer needs and agency departments, and by proactively marketing relevant products and services.

The role emphasizes a go-getter mentality, flexibility, and a commitment to helping clients while advancing in a supportive, teamwork-focused environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service and通信能力

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency opened in 2016, and I've been with State Farm since 2002. Over the years, I've built an office focused on teamwork, flexibility, and helping both customers and team members succeed. Family is very important to me. I have two sons and love spending time traveling, going on cruises, and enjoying the beach. Those interests help remind me how important balance is between work and life outside the office.

I'm also involved in the community through the Hawaii Chamber of Commerce and enjoy staying connected to the people and businesses in the area.

For our team, we offer a very flexible work environment, maternity and paternity leave, opportunities for personal and professional development, a Simple IRA, health benefits, and licensing reimbursement.

Our office culture is laid back and supportive. We're looking for someone with a go-getter mentality who takes initiative, stays motivated, and is a self-starter. If you're someone who enjoys working in a flexible environment while still being driven to succeed, this could be a great fit for you.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Hope Chu Hing - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.