Account Associate - State Farm Agent Team Member

Davismccord; Germantown (TN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Opportunity for advancement

Paid time off

Bonus based on performance

Free food & snacks

Job summary

Davis McCord - State Farm Agent is seeking an Account Associate to join our Germantown team. You will manage client accounts, assist with policy changes, and help process claims while coordinating with underwriters to ensure timely policy issuance.

In this full-time role in Germantown, you will build relationships, support customers, and contribute to a supportive, team-oriented agency culture that values service excellence and community involvement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Insurance experience

Job description

Account Associate - State Farm Agent Team Member

Full Time in Germantown

• License Reimbursement
• Simple IRA
• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Free food & snacks

ABOUT OUR AGENCY

I have been with State Farm since 2017 and opened my agency in 2021. I graduated from the University of Mississippi with a degree in Marketing and proudly served for nine years in the United States Air Force and Mississippi Air National Guard. My wife, Anna, and I live in Germantown with our rescue dog, Olive. Outside of work, I enjoy golfing and spending time with family and friends.

Building relationships in our community is one of my favorite parts of the job. I serve as a Board Member for Collierville YoungLife and am a member of the Germantown Area Chamber of Commerce. Our agency has also been recognized through State Farm's Ambassador Club and Honor Club, and we're passionate about helping customers protect what matters most.

Our agency offers a Simple IRA, a strong commitment to work-life balance, a dog-friendly office, and plenty of stocked snacks to keep the team fueled throughout the day. We've built a close-knit, family-oriented culture where people enjoy coming to work, supporting one another, and having fun while making a difference.

If you're looking for a positive environment where relationships matter and teamwork comes first, we'd love to meet you.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Davis McCord - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $45,000.00 - $60,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none