Account Associate - State Farm Agent Team Member

Lisacraddock; Georgia; On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

License Reimbursement

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

Lisacraddock is seeking an Account Associate - State Farm Agent Team Member in Stockbridge, GA. This full-time role involves managing customer accounts, assisting with policy changes, and processing insurance claims.

We offer a competitive salary between $55,000 and $80,000 annually, along with benefits such as health insurance, 401(k), and paid time off. Join our energetic team and thrive in a collaborative environment focused on customer success.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in Stockbridge - GA

• License Reimbursement
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

About Our Agency

Our agency opened in 2004 and is a close-knit team of four backed by over 36 years of experience with State Farm. Before becoming an agent, I worked in auto claims at the corporate level, which helped shape a strong understanding of how to best support our customers.

I'm a graduate of Rutgers University, married with two kids, and enjoy spending time outdoors and traveling. We stay actively involved in the community, especially supporting youth-focused initiatives like back-to-school drives, holiday events, and career day programs.

For our team, we offer PTO, health, dental, and vision insurance, disability and life insurance, a 401(k), and a strong focus on work-life balance.

Our office culture is energetic, fun, and team-oriented. We enjoy working together and regularly have office outings to stay connected. We’re looking for someone who is people-focused, brings great energy, and thrives as part of a collaborative team.

Role Description

As Account Associate - State Farm Agent Team Member for Lisa Craddock - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $55,000.00 - $80,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.