Account Associate - State Farm Agent Team Member

State Farm; Gardendale (AL); Presencial; USD 38.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Simple IRA

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Descripción de la vacante

State Farm Agent Scott Cantrell in Gardendale, AL is hiring an Account Associate to support daily operations and drive agency growth through meaningful customer relations.

You will act as a liaison between customer needs and agency departments, proactively marketing relevant insurance and financial products while strengthening community ties.

Join a team that values integrity, teamwork, and a strong drive for results, with a focus on coachability, contribution, and professional development.

Formación

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsabilidades

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Conocimientos

Strong organizational skills

Excellent customer service

Communication skills

Descripción del empleo

Benefits:

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I attended the University of North Alabama and bring 26 years of experience with State Farm across a variety of roles. I opened my first agency in 2013 and expanded with a second location in 2023. Today, we’re a team of 18 across both offices, focused on growth, collaboration, and strong performance.

We stay actively involved in the community by sponsoring events like the Gardendale Farmers Market and the Magnolia Festival.

For our team, we offer health benefits, a Simple IRA, and a strong focus on work-life balance.

Our office culture is growth-driven, collaborative, and competitive. We value integrity, teamwork, and a strong drive for results. We’re looking for someone who is motivated, coachable, and team-oriented - someone who brings a competitive spirit and wants to grow as part of a high-performing environment.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Scott Cantrell - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.