Account Associate - State Farm Agent Team Member

Meekersf; Franklin (TN); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Training & development

Competitive salary

Flexible schedule

Job summary

George Meeker - State Farm Agent is seeking an Account Associate to deliver exceptional customer experiences while supporting an insurance agency’s growth. You will respond to inquiries, assist with policy changes, process claims, and maintain accurate records, helping customers navigate their coverage with clarity.

This full-time, on-site role offers growth opportunities, a supportive team, and a focus on service and sales-minded collaboration.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Manage customer accounts and update information in the database.
• Coordinate with underwriters to ensure timely policy issuance.
• Process insurance claims and follow up with customers on claim status.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service

Job description

Account Associate - State Farm Agent Team Member

Full Time in Franklin - TN

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance
• Training & development
• Competitive salary
• Flexible schedule

Role Description

As a Account Associate - State Farm Agent Team Member with George Meeker - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Manage customer accounts and update information in the database.
• Coordinate with underwriters to ensure timely policy issuance.
• Process insurance claims and follow up with customers on claim status.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation

$75,000.00 - $100,000.00 per year