Account Associate - State Farm Agent Team Member

Jeffrey Sealy - State Farm Agent; Fort Worth (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

License Reimbursement

Bonus

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training

development

Job summary

Jeffrey Sealy - State Farm Agent is seeking an Account Associate to grow the agency through customer relations and proactive service. You will help customers manage policies, answer inquiries, and coordinate with underwriters to issue timely coverage.

Join a focused, growth‑driven team that emphasizes work‑life balance, training, and advancement opportunities, with an aggressive bonus structure aligned to corporate goals.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Benefits:

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency opened in May 2024 and is a growing team of five focused on building a high-performing, people-first environment. Before becoming a State Farm agent, I worked in the oil and gas industry, bringing a strong business mindset and results-driven approach into the agency.

I studied Business Management and Economics at Prairie View A&M University, where I also played baseball, and later earned my Master’s degree from Texas A&M University. I’ve been married for nearly seven years, and we have one son and a dog. I stay actively involved in the community through the Fort Worth Chamber of Commerce and the Fort Worth Hispanic Chamber of Commerce.

For our team, we offer an aggressive bonus structure aligned with corporate promotions, strong earning potential, and a focus on work-life balance. We are also continuing to expand our benefits offerings, including health, dental, and vision coverage.

Our office culture is competitive, energetic, and growth-focused. I’m very involved in the day-to-day operations and work closely with the team to help everyone succeed. We like to have fun, but we’re serious about hitting our goals and delivering results.

Our mission is to go above and beyond in service to our community - giving our time, attention, and care to make a meaningful impact. We’re looking for someone who is competitive, coachable, confident, and ready to grow as part of a driven and supportive team.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Jeffrey Sealy - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.